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Form · 01 / 01 ~3 min · No robots
§ FAQ Quick answers before you write
The most common things people ask, answered before you have to ask them.
We work the same business hours as the US East Coast from Bogotá. For México and Argentina, we're 0 to 3 hours apart. Replies usually arrive within 2 hours max on weekdays — async-first when calls aren't necessary.
4 to 8 weeks from kickoff to launch, depending on scope. We share a written shape and price after the first conversation — no deck, no surprise scope.
Yes — and we'll start with an account audit and pixel hygiene before we spend a peso. Meta Ads is offered as an add-on to either plan; we don't run ads in isolation from the store they point to.
The current best-in-class for static images and video — we update the stack as the field moves, which is roughly every quarter. The choice is always made for realism and brand fit, never for novelty.
Yes, natively. We're native Spanish speakers and bilingual in EN/ES. Spanish copy is written, not translated.
Every "Getting Ready" build comes with a 7-day warm follow-up — small fixes, polish, and questions answered quickly. After that, you can transition into "Going Forward" for ongoing partnership, or move on cleanly with documentation in hand.